Giving Crystal-Clear Instructions That Result in Action Without Any Misunderstanding (Blended Learning Version)
The Convenience of E-learning with the Interaction of Group Training
In blended learning students individually complete the e-learning course, including their personal action plan. Students come prepared to group training sessions that focus on discussion, role-play, and sharing their experience of applying new skills back on the job.
Giving Crystal-Clear Instructions That Result in Action Without Any Misunderstanding
Have you ever given an employee what you thought was a crystal-clear instruction only to discover later on that they didn’t quite get it? In this course you will learn:
- A simple five-step method for giving clear directions.
- How to ensure your employees take action – the first time you ask.
- Why two-way dialog is critical in achieving a successful outcome.
- One powerful way to confirm understanding, even with your most challenging employees.