Free Online Course Preview
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Learn if The Leadership Journey™ is a good fit for your managers. Try an online course for free.
- Pre and Post Assessments
- Note-taking Guide
- Practice Exercises
- Personal Action Plan
- Participant and Follow-up Guides
Build Accountability and Trust with Positive Confrontations
Every manager should be able to shift a potentially negative confrontation into a future-focused problem-solving dialogue. In this course you will learn:
- Eight steps to turn confrontations into receptive conversations.
- Four essential messages for positive feedback.
- Follow-up strategies that ensure accountability and improve trust.
- How to tell if you are the problem.
The full curriculum is available to preview by qualified organizations.
“The results we achieved with The Leadership Journey were apparent very quickly; productivity went up 18%, employee problems decreased 90%, and employee morale improved across all departments.”
Gary Cameron, Human Resources Director, Mitchell Grocery Distribution
“The best part of the program is the follow-up piece. Too many times employers send their employees to seminars and training sessions, but there is no playbook for follow up. Business Training Experts showed me a playbook that I can have my team easily apply.”
Chad Hammerly, Plant Director, Ocean Spray Cranberries
“The Leadership Journey is a great investment that provided tremendous value. It helped me accomplish my goals much faster than if I had to build training myself. Courses contain practical, real-life situations that can be delivered quickly.”
Jennifer Schmidtbauer, Director of Organizational Development, Raven Industries
“Our return on investment has been fantastic. The Leadership Journey is a strong, solid program. Our primary benefits include improved teamwork, communication, and performance.”
Todd Weber, Executive Vice-President, Bauer Built Tire & Service