Retail and E-commerce | Case Studies and Testimonial Letters

We’ve helped over 1200 companies turn their managers and supervisors into high-performing leaders with The Leadership Journey™:

  • Using burst learning, short modules teach supervisors practical how-to skills that they can apply immediately to workplace challenges. 
  • Follow-up tools hold them accountable for applying their new skills on the job.

Managers and supervisors learn must-have skills for improving teamwork, engagement, and productivity!


Worker preparing tire for retreading

Bauer Built Achieves “Fantastic ROI” by Improving Communication Skills and Teamwork in Managers

Bauer Built wanted to establish a leadership development program for its managers and supervisors that focused on people skills while making promotions to leadership positions more appealing.

Learn how they leveraged The Leadership Journey™ to achieve “fantastic ROI” by improving communication skills, teamwork, productivity, big-picture thinking, and problem-solving skills while reducing stress. View case study highlights.

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supervisors standing next to a propane truck

After Implementing Their First In-house Leadership Training Program, Eastern Propane & Oil’s Frontline Leaders Learn to Communicate, Coach, and Manage with Respect

Eastern Propane & Oil’s frontline supervisors had been placed in leadership positions without any type of formal training. They were very familiar with working in the field and doing the work, but not necessarily with leading their people.

Eastern needed their first-ever in-house leadership training program to develop critical leadership skills. Learn how they were able to quickly roll out a structured leadership training program across seven states and reach hundreds of staff—from frontline leaders to executives—with The Leadership Journey™.

Supervisors learned to lead, coach, communicate, and manage people with respect. The company developed a common leadership culture using consistent methods to help supervisors lead and manage their teams. View case study highlights.

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worker moving a pallet of goods in distribution center

Mitchell Grocery Achieves a Whopping 18% Increase in Cases Packed Per Hour

As a result of Mitchell Grocery’s rapid growth, a new HR director was brought on to formalize the human resources department and set up the company’s first leadership training program.

With people getting promoted from within to supervisory roles based on performance and job skills but no formal management experience, there was a leadership skills gap.

Mitchell Grocery looked for a turnkey solution that could be used in-house. Their requirements included flexible delivery options to meet demanding schedules and a straightforward approach so supervisors could understand new skills. Training had to be easy to implement and manage.

Learn how Mitchell Grocery achieved phenomenal success with its first leadership development program. Highlights include an 18% jump in productivity, improved employee morale, and a 90% reduction in employee problems as a result of using The Leadership Journey™View case study highlights.

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Testimonial Letters

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