First-Time Supervisor Training

Top-performing companies have productive employees who are engaged and well supervised. Providing training to new, current, and future leaders in your organization is one of many important parts of your job. But, you still have to find time to do all the other things that you’re responsible for while simultaneously offering a training program for new supervisors and managers.

You need an effective training solution that is turnkey and flexible, making it easy for you to administer, while also providing practical and concise information so your supervisors spend very little time off the job.

At Business Training Experts, our job is to make training as easy as possible for you and as productive as possible for your employees.


The Leadership Journey LogoWelcome to the New Way of Offering Supervisory Training

New supervisors need to understand that the day they become a leader, their accountability shifts 180 degrees—they are no longer evaluated on what they do personally but on the success of the people reporting to them.

Unfortunately, few people in first-time supervisor roles have had actual training in how to supervise effectively.

The Leadership Journey™ is a new way of offering supervisory training.

It’s focused on providing practical, bite-sized bits of information focused on 10 essential skills that all supervisors must master.

It’s a practical, action-oriented approach that is flexible enough to meet individual needs with a focus on achieving real results back on the job.


Who Will Benefit the Most from These Training Courses?

Supervisors who are new to their roles will benefit the most from participation in The Leadership Journey. They will learn practical, actionable, how-to skills that they can immediately apply back on the job. They’ll learn how to lead their teams to achieve departmental goals as effectively and efficiently as possible.

Experienced supervisors will also realize benefits from participating in this training, gaining a refresh and update on best practices and skill development, plus an opportunity to interact with and share challenges and solutions with others.

Finally, employees who are interested in or being considered for supervisory positions can gain important insights from this supervisory training that focuses on helping them develop 10 core competencies.


Overcoming the Obstacles that First-time Supervisors Face

Supervisors play a critical role in any organization. They manage the day-to-day activities of a group of employees who report to them. That’s a big responsibility. It’s also very different from what they’re used to.

First-time supervisors don’t instinctively know how to lead and manage others. You shouldn’t expect them to. After all, chances are they were promoted into their roles because of their skills as independent contributors. Doing the work and leading others to do the work are two very different things.

Most supervisors simply haven’t been taught the necessary supervisory skills they will need to succeed.

First-time supervisors don’t automatically recognize that the skills they used to earn their promotion are fundamentally different from the skills they will need to be successful supervisors.

The stakes have changed. First-time supervisors must understand they are no longer evaluated on what they do personally but on the success of their team as a whole.

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“The action plans helped us achieve a change in their behavior. They take a nugget from the material, develop and work on it for 30 days, making it a habit.”
Todd Weber
Executive VP of Tire Sales Operations
Bauer Built, Inc.

“People are loving and energized by The Leadership Journey! They are always excited to take the next module.”
Lori Bruder
Human Resources Manager
Pentair Water

The Leadership Journey materials are interactive and engaging. Many of the other products we evaluated were boring.”
Tom Fredrickson
Director of Human Resources
Consolidated Utility Services, Inc.

“With The Leadership Journey, my team can offer engaging training in both office and manufacturing environments to everyone from the top on down.”
Jennifer Schmidtbauer
Director of Organizational Development
Raven Industries

“Your supervisors need to have the right tools to do their job. If all they have is a hammer — everything will start to look like a nail.”

Merge Gupta-Sunderji, author, international speaker, radio commentator, and one of six featured experts in The Leadership Journey


A Comprehensive Training Solution for New Supervisors

Turnkey and Flexible

The Leadership Journey’s curriculum prepares new supervisors for the challenges they will face in their new role. Practical skills-based courses focus on 10 core competencies that every first-time supervisor and manager needs to be an effective leader. Our flexible program will fit your company’s needs and make your job of finding and offering training easy.


Short, 30-minute modules offer a bite-sized, practical approach to training that is highly relevant to what supervisors need to do on the job. Instead of cramming too much information into a one-time training event, modules are taken over time, allowing supervisors to master one skill before learning the next. They can be self-paced and taken in groups (face to face or virtual) or in a blended learning format.

Fast Setup

You can be up and running with a supervisory training program in no time. No more waiting around for a seminar or local class to become available. You can get started today!

Immediate Application

Every course includes a personalized action plan at the end of the lesson so supervisors can immediately apply what they’ve learned back on the job. The benefits of The Leadership Journey start on the very first day!




The Skills First-time Supervisors will Learn

The Leadership Journey provides first-time supervisors with the skills they need to achieve success. Participants will learn 10 core leadership skills, or competencies, that will help them in their supervision of others:

  1. Accountability & Responsibility
  2. Change Management
  3. Coaching & Mentoring
  4. Communication
  5. Conflict Resolution
  6. Empowerment
  7. Motivation & Attitude Improvement
  8. Professionalism & Confidence
  9. Relationship Building
  10. Teamwork

Focusing on key competencies like effective communication, conflict resolution, and accountability, first-time supervisors will learn practical skills that include:

  • How to successfully communicate and listen to their team, executives, other supervisors, and employees.
  • Useful tips for going through the transition from worker to supervisor.
  • Behavior that will establish authority and earn respect.
  • Leadership skills to gain cooperation and get buy-in from workers.
  • Conflict resolution skills.
  • How to motivate others to be ultra-productive members of the team.
  • How to deliver clear instructions that will be understood and carried out.
  • Tools to effectively follow up and hold employees accountable.
  • How to avoid the most common supervisor and employee communication breakdowns.
  • Proven techniques for handling difficult employees and resolving bad attitudes.
  • Steps for becoming a take-charge manager and leader.
  • Overcoming obstacles that are common when managing friends or peers.

This is just a small sampling of the many must-have skills covered in this supervisory training.

It’s a practical approach to providing first-time supervisors with the skills and confidence they need to effectively manage others. Learning these essential skills should not be left to trial and error.


“The results were very apparent, very quickly. My supervisors could use the information right away. A straightforward approach that used layman’s terms was really appealing because my supervisors would understand the ideas presented.”

Gary Cameron, Human Resources Director, Mitchell Corporation


Preview a Course for Free

Ready to learn more? You can start your free preview to get a better idea of exactly how The Leadership Journey can benefit your first-time supervisors and your company.



Frequently Asked Questions about Our First-time Supervisory Training

What exactly does your program do?
The Leadership Journey provides a series of courses that are specifically designed to train first-time supervisors on ten core leadership competencies required to be successful in their new role.

How does your program work?
Our training series is broken down into short, bite-sized courses offering a how-to approach to developing leadership skills.

Why is this better than other training programs for new supervisors?
Our teaching structure is based on a proprietary burst learning model that incorporates personal action plans to ensure accountability.

  • It’s an approach that has been proven to get better results and has higher retention and application rates than traditional training workshops and seminars that are usually crammed into a single day of learning.
  • To put it simply, our training courses are more convenient and more effective at preparing the future leaders of your company for success.

What’s included in each course?

Delivery methods (e-learning, classroom, virtual, or blended learning) each contain:

  • Short pre-course assessments.
  • Instructional videos with note-taking guides.
  • Post-lesson discussion questions.
  • Group role-plays and exercises.
  • Quizzes to measure comprehension.
  • KEY TAKEAWAY: Personalized action plans for applying new skills back on the job.




We have served more than 1200 organizations representing companies of all sizes from every industry. Here are a few you may recognize:

Group of client logos using The Leadership Journey.

Group of client logos using The Leadership Journey.



Is This Training a Good Fit for Your First-time Supervisors?

Find out. Act now and adopt a flexible and customizable turnkey program to prepare your current and future supervisors for success.



How can we help?

Request a demo, pricing, trial course, or ask a question.

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