Management Training:
Transform Managers Into High-Impact Leaders

The Leadership Journey™ is a turnkey manager training program designed to improve 10 essential skills managers need to boost productivity, eliminate problems, and maximize teamwork:

    1. Bite-sized courses offered in short bursts teach managers practical how-to skills.
    2. Personal action plans help managers apply what they learn in the workplace.
    3. Follow-up tools hold them accountable for applying their new skills.

If your managers aren’t high-performing, it can lead to problems like poor communication, unhealthy conflict, and bad attitudes that hurt productivity and profits.

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Improve Manager Performance

This manager training is designed to arm experienced and new managers and supervisors with the practical skills they need to drive better performance from themselves and their teams.

The Leadership Journey is flexible enough to meet your unique organizational needs and the time constraints of your managers but powerful enough to lead to real and measurable organizational change.

Managers Develop 10 Core Skills

  1. Accountability
  2. Change Management
  3. Coaching & Mentoring
  4. Communication
  5. Conflict Resolution
  6. Empowerment
  7. Motivation & Attitude Improvement
  8. Professionalism
  9. Relationship Building
  10. Teamwork

A Customizable Turnkey Program

Complete flexibility over how, when, and where you offer manager training.

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Why Managers Need Development Training

When managers aren’t effective leaders, the entire organization suffers. Ensuring that your managersat every level of the organizationhave the knowledge, skills, and abilities needed to effectively lead and manage others is critical to business success.

There are many tools and methods available for training managers in leadership and management best practices, but not all have the power to stick. If training doesn’t last and change long-term behavior, it won’t make an impact.

Managers have a major impact on both employee morale and productivity. Without the practical skills required to help them guide the work of others, managers and the teams they lead can’t be effective.

Effectively trained managers have the skills and competencies needed to tap into the potential of those reporting to them.

list of 8 traits that effective managers do

Understanding the best practices of effective management and how to apply them will give your management staff a leg up, leading to better employee engagement and productivity.

When your supervisors and managers participate in training together they come away with a shared language and a shared commitment to performance improvement. They understand what it takes to build a strong team focused on achieving results.


“Using the action plans really helped us achieve a change in their behavior. They can take a nugget from the material, develop it, work on it for 30 days, and make a habit out of it.”

Todd Weber, Executive Vice President of Tire Sales Operations, Bauer Built, Inc.

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Creating a Development Strategy

Don’t leave management development to chance. Having a development strategy that focuses on the key leadership skills for effective managers is the best way to ensure that they are positioned for success.

Managers need a combination of knowledge training to help them understand what to do and skills development to help them learn how to do it.

knowledge training versus skills development

Knowledge Training

Knowledge training lays the foundation for your managers to understand how they can most effectively get work done through others—not from a theoretical standpoint but based on practical skills that can be immediately put into practice.

Knowledge training boosts performance by creating a framework for action. Managers learn the core competencies for effective management and how they make a difference for themselves and their teams.

In addition to practical competencies, managers also need a solid understanding of the laws and regulations that apply to managing others and how their personal actions can make a difference.

But knowledge without application is wasted. Unfortunately, that’s what happens with most manager training programs. The Leadership Journey is different.

“I found the action plans to be very, very valuable. The participants are challenged by having to commit in writing what they learned and how they are going to apply it back in the workplace.”

Jennifer Schmidtbauer, Director of Organizational Development, Raven Industries (Learn how Raven increased engagement by 15% with The Leadership Journey.)


Skills Development

In addition to providing a solid and shared foundation of knowledge, The Leadership Journey offers an opportunity for applied skills development.

Managers apply what they’ve learned back on the job and are held accountable through personal action plans that outline the steps they will take to lead more effectively.

The Leadership Journey focuses on 10 specific management skills to drive better individual and organizational performance:

1. Accountability

Effective managers hold themselves and others accountable. Managers will learn skills and techniques like:

      • How to address the gap between expected and actual performance.
      • How to apply three practical strategies to empower and hold followers accountable.
      • When to find time to hold employees accountable.

2. Change Management

Managers and supervisors must effectively respond to change and provide an environment where employees are also able to adapt to meet new and ongoing challenges. Managers will learn change management skills like:

      • How to optimize team productivity during change.
      • How to keep change in perspective.
      • The one factor of change they can control.

3. Coaching and Mentoring

Managers achieve results through others and must know how to effectively coach and lead others. They’ll learn skills like:

      • How to end complacency within their teams.
      • How to create coaching moments that produce action-oriented results.
      • How to use an easy-to-apply coaching tool.

4. Communication

Communication drives action. The Leadership Journey participants have an opportunity to learn and practice effective communication, including verbal, written, and listening skills. Managers will learn practical skills and techniques like:

      • Giving negative feedback in a constructive way.
      • How to listen to the message behind the actual spoken words.
      • How to ask questions that enliven and empower teams.

5. Conflict Resolution

Conflict can be highly destructive, but when handled effectively, conflict resolution can lead to real and positive change. Supervisors and managers will learn:

      • How to rebuild difficult relationships.
      • How to handle conflict the right way, every time.
      • Eight steps to turn confrontations into receptive conversations.

6. Empowerment

As managers move from task-driven roles to leadership roles, they need to have the skills to empower others to act appropriately and independently to achieve desired goals. They will learn:

      • A five-step model for giving clear directions.
      • How to ensure employees take action.
      • How to hold their team members accountable.

7. Motivation and Attitude Improvement

Managers motivate others to get things done. The Leadership Journey offers an opportunity to practice and discuss techniques to drive positive employee actions that result in more intentional and enthusiastic effort from their followers. Participants will learn:

      • Motivation strategies and the obstacles we unknowingly put in place.
      • How to respond to adversity with positive thinking and positive actions.
      • Five things managers can do to maximize effort from followers, even poor performers.

8. Professionalism

Sometimes when managers are promoted up through the ranks, they may lack the professionalism required to earn trust, and respect, and spur action. Through The Leadership Journey, managers will become professionals who:

      • Develop the habit of doing more than is expected.
      • Communicate using professional language.
      • Develop productive habits.

9. Relationship Building

A manager’s success often hinges on the ability to develop strong relationships while effectively leading their teams. The Leadership Journey teaches managers:

      • The importance of candor and truthfulness.
      • How to build strong teams that perform beyond expectations.
      • How to be consistent in words and actions.

10. Teamwork

Managers of high-performing teams establish working environments that are conducive to achieving excellence. Managers will learn:

      • Key characteristics of all high-performing teams.
      • How to hold team members accountable.
      • How to overcome the common team pitfalls.

These are the skills high-performing managers need—and the skills that The Leadership Journey embeds through a powerful, flexible, and practical approach to effective manager training.

“The power of the programs is not just the content but in the discussions the participants have and how they relate that are incredibly valuable.”

Shelly Pendlebury, Executive Director, Hayworth Communities, Inc.


Every course includes printed, personalized action plans, making it easy for managers to apply new skills to real workplace challenges.

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Manager Training for Any Organization of Any Size

We’ve served more than 1200 organizations representing companies of all sizes from every industry. Here are a few you may recognize:

Group of client logos using The Leadership Journey.

Group of client logos using The Leadership Journey.

Developing Managers to Become High Performers

The Leadership Journey makes a difference because it is different! Rather than focusing on management theory, this management training curriculum focuses on practical knowledge training and hands-on skills development:

  1. Short courses teach managers practical how-to skills.
  2. Personal action plans help managers apply their new skills in the workplace.
  3. Follow-up tools hold them accountable for applying what they have learned.

Whether you choose online, classroom, virtual, or blended learning, The Leadership Journey builds managers from the ground up.

Are you ready to provide training to help your managers achieve real results? Try a course today!

“The Leadership Journey is excellent. I love that it is research-based learning and task oriented rather than concept.”

Jerre Taylor, Director of Staff Development, Systems & Methods, Inc.

Benefits of Our Program

Light bulb representing practical how-to skillsPractical Skills

Relevant and useful skills can be immediately applied in the workplace.

Stopwatch representing short bite-sized coursesShort Courses

Bite-sized courses get “right to the point” so managers are back to work quickly.

Checklist representing personal action plans available for every courseSkills Get Used on the Job

Personal action plans make it easy to apply skills to real workplace challenges.

Check mark representing turnkey supervisor trainingFollow-up Tools

Follow-up tools hold managers accountable for applying new skills in the workplace.

Arrow in target representing skills supervisors learnBuilt for Adult Learners

Managers learn and internalize through discussion, practice, and application.

Graph showing positive resultsConcrete Results

Managers quickly learn to be effective leaders.

“After searching for solutions and evaluating many products, we chose to invest in The Leadership Journey. The materials are interactive and engaging. Many of the other products we evaluated were boring.”

Tom Fredrickson, Director of Human Resources, Consolidated Utility Services, Inc.

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