Existing Training Needs a Refresh | Case Studies and Testimonials

Companies often discover their old training programs no longer meet their current needs. Seminars, workshops, or classes at the community college often overwhelm supervisors with too much information. Many of these offerings are more motivational than educational. Web-based learning libraries and online PowerPoint e-learning courses don’t get used.

View our case studies and testimonials to learn how The Leadership Journey™ has helped companies overcome this challenge.


photo of leaders participating in The Leadership Journey

Filling the Leadership Gap at First United Bank 100% of New Leaders and Their Managers Recommend The Leadership Journey™

First United Bank had a year long, high-level, best-in-class senior leader development program, but nothing in their offering for newly promoted supervisors and managers. They were searching for supervisory skills training.

In five years, the company had doubled in size. New leaders were promoted because they were great operationally and exceptional individual contributors, but they did not have the leadership skills necessary to be successful in their new roles.

Learn how The Leadership Journey became a foundational part of First United’s leadership development program by improving skills like communication, coaching, and confidence in supervisors. In fact, team member satisfaction is up and 100% of the participants’ managers would recommend The Leadership Journey. View case study highlights.

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Brook + Whittle Achieves Exceptional Results Using an Evidence-based Approach for Their First Leadership Development Program

As a result of very rapid growth, many frontline leaders were promoted with no formal training or experience in supervising and managing others. The company was growing faster than new leaders could be trained.

Brook + Whittle needed to implement their first formal leadership development program quickly at eight plants in four states. Their goal was to develop a consistent approach to management with an off-the-shelf, turnkey program that had a proven track record of changing behavior.

Learn how they built a unified company and culture and achieved “exceptional results” like improved teamwork, communication, professionalism, and problem solving. You’ll also learn the three added benefits they never anticipated when they started The Leadership Journey™. View case study highlights.

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A Focus on Leadership Development at ABHM Reduces Turnover 10%, Boosts Employee Satisfaction, and Improves Patient Care

American Baptist Homes of the Midwest (ABHM) wanted to create a formal leadership development program to improve employee satisfaction with the objective of reducing employee turnover.

ABHM understood that the most important factor in an employee’s decision to stay in a job was having a good supervisor. The research was clear—morale and employee satisfaction are proven to increase with well-developed frontline leaders.

ABHM’s frontline leaders were skilled at performing their operational work, but most had no formal training or experience in supervising or managing others.

Learn how ABHM used The Leadership Journey™ to reduce turnover by 10%, improve employee satisfaction, and build strong communication between staff, residents, and their families ensuring a better care experience. View case study highlights.

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The City of Aiken Achieves Overwhelming Success Bringing Leadership Training In-house

With a reduced budget and increased costs, only a few of their supervisors could be trained at a local community college, so the City of Aiken decided to bring training in-house.

Aiken had a one-person HR department, and time was a scarce resource, so they wanted an off-the-shelf turnkey solution.

Supervisors and managers were promoted from within, so leadership training had to work for existing leaders as well as employees who were next in line for promotion. Courses had to fit within regularly scheduled meetings, align with organizational values, and be relevant to the city’s new mentoring program.

Learn how the City of Aiken used The Leadership Journey™ to improve leadership skills, people skills, and confidence in supervisors and managers. Discover how their soon-to-be leaders were able to hit the ground running after being promoted and why participation requests increased 100%. View case study highlights.

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Technifab Tackles Traditional Supervisory Growing Pains by Improving Productivity and Professionalism While Reducing COGS

Technifab wanted a formal management development program to help support company growth. Supervisors needed to learn how to manage “their buddies,” hold others accountable, and reduce unproductive activity.

After implementing The Leadership Journey™, Technifab improved productivity and professionalism, nearly eliminated unproductive activities, and reduced wages as a percentage of sales. View case study highlights.

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healthcare manager discussing personal action plan

After Tripling in Size, LifeSynch Reenergized Employees and Boosted Productivity by Developing Leadership Skills in Supervisors and Managers

An entrepreneurial company, LifeSynch was experiencing tremendous growth—in fact, it had tripled in size. This growth meant that employees who were great operationally were quickly being promoted to management roles without any training in how to be a good manager or lead other people.

LifeSynch wanted to quickly develop their managers’ and supervisors’ leadership skills. They wanted a turnkey program that they could start using in-house immediately and on an ongoing basis as new leaders were promoted.

Learn how LifeSynch was able to grow leadership skills in managers, boost productivity, and reenergize employees with The Leadership Journey™. View case study highlights.

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