Online Management Training Program

30-Minute Modules Teach Practical How-to Skills

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Organizations rely on skilled managers to lead their employees. The problem is that these managers are often promoted into their roles because of their successful performance as individual contributors.

They may have been skilled at doing their jobs, but they often don’t have effective management skills like communication, conflict management, accountability, or teamwork.

Fortunately, companies have an opportunity to provide online management training that fits seamlessly into managers’ schedules and can be accessed at any time from anywhere.

The Leadership Journey™ is a series of short, practical courses that focus on 10 core management skills. This online management training offers organizations the opportunity to get managers up to speed quickly and conveniently.

“The Leadership Journey is exactly what I was looking for. It is adaptable to many of our needs. We can develop our people in a way that is consistent with our company values and culture while being appropriate in both an office and manufacturing environment.”

Jennifer Schmidtbauer, Director of Organizational Development, Raven Industries (View their case study.)


Trusted by More than 1200 Companies
We serve companies of ALL SIZES and EVERY INDUSTRY. A few you may recognize:

Group of client logos using The Leadership Journey.


Group of client logos using The Leadership Journey.

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Why Enroll Managers in Online Training?

Good managers drive motivation, employee engagement, and productivity—directly contributing to a positive bottom line.

Through a series of short, practical courses, The Leadership Journey can provide your managers with the practical skills and hands-on experience they need to lead others effectively.

Your managers will learn 10 essential management skills:

  1. Accountability
  2. Change Management
  3. Coaching & Mentoring
  4. Communication
  5. Conflict Resolution
  6. Empowerment
  7. Motivation & Attitude Improvement
  8. Professionalism
  9. Relationship Building
  10. Teamwork

When companies have strong managers, they pave the way for effectiveness and efficiency in achieving goals and objectives. Managers are responsible for successfully working through others to accomplish positive outcomes.

Effective managers will yield big results for your company. They will:

  • Build strong teams of engaged and loyal employees to help stem turnover and reduce the costs related to hiring and onboarding new employees.
  • Organize and coordinate work to maximize productivity and drive down costs.
  • Provide employees with feedback and direction so work is accomplished on time in the most efficient manner possible.
  • Establish an environment of trust, respect, and collaboration to keep lines of communication open.

After taking just a few courses, your management staff will demonstrate:

  • Improved communication, accountability, and conflict resolution skills.
  • Decreased time and effort spent on solving problems.
  • Improved professionalism, resourcefulness, and better attitudes.

As participants improve their management practices, their teams will also reap the rewards from their participation:

  • Productivity soars, teamwork improves, and people problems decrease.
  • Growth happens quickly, and goals are exceeded.
  • Employees are energetic and engaged.

Give your managers an opportunity to develop and learn new skills from top business professionals who share their own experiences and offer insights into effective management practices via e-learning.


“We are seeing improved communication, stronger teams, and improved consistency. The best thing we can do for employees is to make sure they have excellent bosses that care. The Leadership Journey is helping us achieve that. We are getting so much value out of our investment, and the impact is bigger than I ever imagined.”

Lynn Fair, Vice President of Human Resources, Brook + Whittle (View their case study.)


Benefits of Online Management Training

Companies today can reap big benefits by using online management training programs to bring experts into their organizations—and employees’ homes—so they can take advantage of easy-to-access training wherever they are and whenever it’s convenient for them.

  • E-learning is quick and easy to roll out, use, implement, and manage. There’s no need to find and schedule times when everyone can attend training.
  • Through online management training, employees’ learning activities can be automatically tracked with reporting that makes it easy to follow up and hold managers accountable.
  • Managers have complete flexibility over when and where they learn—and can use the devices they’re most comfortable with to complete training modules.
  • Online training allows managers to progress through training at their own pace and retake courses, referring back to materials as often as they like.
  • Managers receive the same consistent messages regardless of where they’re located or when they access the materials.
  • Some online management training programs have group study materials to reinforce skills managers learn during individualized training.


“The results we achieved with The Leadership Journey: Productivity went up 18%, employee problems decreased 90%, and employee morale improved across all departments.”

Gary Cameron, Human Resources Director, Mitchell Grocery Corporation (View their case study.)

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Managers Learn and Apply 10 Essential Management Skills

Through our online management training, you can help your current and potential future managers build the competencies and management skills they need to lead their teams to success. Being proactive in training your managers lays the foundation for their—and your—future success.

1. Accountability & Taking Ownership

For your organization to perform at its best, your managers must be held accountable for their work and must know how to hold their teams accountable.

Through our convenient online management training, your managers will learn accountability skills and techniques like:

  • Why preparation and planning are critical for accountability.
  • A practical model to hold their employees accountable.
  • Three steps to take when employees don’t perform to expectations.

2. Change Management

Change is inevitable and ongoing these days. While we can’t control when change will happen, prepared managers and their teams can emerge from change better and stronger than those who are not well prepared.

Managers will learn change management skills and techniques like:

  • How to prepare for change.
  • How to respond to change with positive thinking and actions.
  • How to leverage the one change factor they can control.

3. Coaching

Managers must make the transition from employee to coach. Great managers know how to position themselves and their teams for ongoing success.

Managers will learn coaching skills and techniques like:

  • An easy-to-apply tool for coaching discussions.
  • Practical steps to overcome resistance when leading and coaching.
  • How to coach employees—even when employees have more years of experience than they do.

4. Communication

Communication is a critical management skill. Without effective communication skills, managers will fail. They’ll learn the critical verbal and non-verbal skills they need to succeed, including written and listening skills.

Managers will learn key communication skills and techniques like:

  • The importance of tone, delivery, and body language.
  • What it takes to listen well and the five techniques for successful listening.
  • How to ask effective questions.

5. Conflict Resolution

Managers need to know and understand that there is both good and bad conflict. They need to know how to shift seamlessly between the two.

Managers will learn skills and techniques like:

  • How to manage emotions in any situation.
  • Eight steps to turn confrontations into receptive conversations.
  • How to rebuild difficult relationships.

6. Empowerment

Managers play an important role in empowering and developing others to achieve success.

Managers will learn skills and techniques like:

  • A five-step model to provide clear and concise direction.
  • How to hold employees accountable.
  • How to ensure an employee takes action the first time they’re asked to do something.

7. Motivation & Attitude Improvement

Finding ways to summon more intentional and enthusiastic effort from employees is one of the best things managers can do to improve organizational productivity.

Managers will learn skills and techniques like:

  • Three necessary elements to motivate any employee.
  • How to respond to adversity with positive thinking and positive action.
  • The five things they can do to obtain maximum discretionary effort from employees.

8. Professionalism

Managers, more than others, are in the spotlight of their teams and executive leadership, so it is essential they learn to behave professionally.

Managers will learn skills and techniques like:

  • How to develop productive habits that improve effectiveness.
  • How to move out of their comfort zones.
  • How to be consistent in words and actions.

9. Relationship Building

Managers who participate in this online management training will develop strong relationships with senior management, their teams, and with the leaders of other departments.

Managers will learn skills and techniques like:

  • How to be the type of leader people will listen to and follow.
  • Six characteristics most valued by followers.
  • How to earn the trust and respect of others.

10. Teamwork

This online management training program will teach your managers to achieve excellence through high-performing teams.

Managers will learn skills and techniques like:

  • How to overcome obstacles to team building.
  • How to leverage the unique skills of each team member.
  • How to overcome communication challenges.
Managers need to learn and hone all of these skills to achieve success in their roles. These are the skills The Leadership Journey delivers through a powerful, flexible, and practical turnkey approach to online management training. Try a course on conflict resolution.

“We chose The Leadership Journey to train our people because the lessons are short, precise, and are taught in a way people can remember what they learned.”

Lisa Alexander, Director of Training and Development, Sherry Laboratories (View their case study.)

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Managers Apply New Skills to Solve Workplace Challenges

The Leadership Journey uses a proprietary burst learning model with a focus on practical application. Managers learn relevant how-to skills they can immediately apply in the workplace and are held accountable for doing so.

Rather than overwhelm managers with too much information, The Leadership Journey offers bite-sized modules that are spaced out over time. This gives managers time to develop and apply each new skill set before learning the next.

Built around adult learning principles, The Leadership Journey uses five simple but extremely powerful steps:

A five-step burst learning model - Learn, Internalize, Apply, Follow-up, Repeat

Step 1 – Learn

Managers learn practical how-to skills from a short course that gets right to the point. Each skill is explained step by step, making it easy to understand. Content is specific, timely, and appropriate for managers.

Step 2 – Internalize

Managers associate skills with their own workplace situations. Through a series of open-ended questions, managers learn how their new skills can be used on the job with their teams.

Step 3 – Apply

The immediate application of new skills learned is what sets The Leadership Journey apart from other online management training programs. Managers create personal action plans that make it easy for them to apply their new skills to their workplace challenges.

Step 4 – Follow-up

Follow-up tools hold participants accountable for applying their action plans on the job. Follow-up can take place online or in-person through one-on-one meetings with the manager’s leader, training buddy, or mentor.

Step 5 – Repeat

This powerful process is repeated every two to four weeks for each of the core management skills. The time between modules gives managers an opportunity to apply their new skills. A turnkey roadmap drives repeatable and predictable results that lead to cycles of continuous improvement.

This online management training program is different from other programs you may have heard about or considered. Different—and better.

“The best part of the program is the follow-up piece. Too many times employers send their employees to seminars and training sessions, but there is no playbook for follow-up. Business Training Experts showed me a playbook that I can have my team easily apply.”

Chad Hammerly, Plant Director, Ocean Spray Cranberries

What’s Unique about This Online Training Model?

Workplace Application for Online Learning

The Leadership Journey’s online courses include printed, personalized action plans, making it easy for managers to apply new skills on the job.

Managers walk away from e-learning with a tangible action plan and the specific steps they will take to apply their new skills to a workplace challenge—and are held accountable for doing so.

Group Discussion Materials to Support Self-paced Learning

Optional group-based discussions reinforce the skills managers learn during self-paced e-learning. Managers discuss what they learned and how they applied their new skills in the workplace. Managers learn from their colleagues’ experiences.

Or, you may decide to have group training and support it with e-learning. The flexible format of this training offers you options that can accommodate your organization’s unique needs and your learners’ personal learning preferences.

The curriculum is designed from the ground up for use in a group setting, online learning, virtual, and blended approaches, so no matter how you decide to develop your managers, they’ll all receive the same content, instruction, and application.

Follow-up Guides for One-on-One Accountability

A key benefit of The Leadership Journey is practical application and accountability through action plans and follow-up.

The follow-up guide is a tool that helps participants’ managers provide ongoing coaching, mentoring, and encouragement. The guide enables the managers’ leaders to hold targeted follow-up conversations and ensure participants are applying what they’ve learned back on the job.

Following up with participants adds accountability and measurement to the learning process and reinforces the importance of applying newly learned skills.

“I chose The Leadership Journey because of the blended learning approach, leveraging e-learning to help minimize the time our managers were away from their job. The program provided an opportunity for follow-up through action plan development.”

Pete Champagne, Director of Leader Development, ANSER

90% of Managers Never Apply What They Learn Online

The Leadership Journey’s online courses include printed, personalized action plans, making it easy for managers to apply new skills to workplace challenges.


Who Should Attend This Training?

The Leadership Journey provides managers with both the skills and experience they need to excel in their management roles. Even seasoned managers pick up new techniques for successful management to help them develop their team members and achieve personal and professional goals.

This online management training program is for:

  1. New managers
  2. Experienced managers
  3. Managers with no formal training
  4. Managers who need to build and refine their skills
  5. Emerging or future managers

When you improve the skills of your managers, you also drive your organization’s performance.

Managers learn new skills like how to communicate effectively, how to motivate and hold their team members accountable, and how to resolve conflict. Problems that require your time are greatly reduced as your organization begins to run like a finely tuned machine.

“100% of participants would recommend the program to other First United supervisors and managers, so they are finding great value in this learning experience.”

Ricca Paris, Assistant Vice President, Organizational Development, First United Bank (View their case study.)

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Turn Your Managers into High-performers with The Leadership Journey

The Leadership Journey online management training offers the flexibility and functionality you need to ensure your managers have access to the practical information they need—when they need it.

Online courses can be delivered using our learning management system (LMS) or yours.

Act now to gain access to powerful programming designed to drive real results. Managers will benefit from:

Light bulb representing practical how-to skills

Practical Skills

Participants learn about the 10 core management skills required for high performance that can be immediately applied in the workplace.

Checklist representing personal action plans available for every course

Applying New Skills on the Job

Using personal action plans, managers apply practical and proven management skills to solve workplace challenges.

Graph showing positive results

Programming Built Specifically for Adult Learners

Adult learners learn differently. They need practical application following short modules to ensure that learning occurs.

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Deliver Courses How and Where You Want

Use our learning management system or yours. Group materials are included to reinforce key skills with discussion and practice.

Stopwatch representing short bite-sized courses

Short Modules

Short modules maintain the attention of managers and provide a singular focus on relevant skills that are quickly mastered.

Check mark representing turnkey supervisor training

Follow-up Tools

Follow-up tools ensure accountability and provide the foundation for shared discussion and best practices.

Is This Training a Good Fit for Your Managers?
Try the Program for Free.

The Leadership Journey is designed to provide your company with concrete results.

Results are easy to measure as managers apply the skills they’ve learned back on the job. Shared experiences and a common language of management spread a culture of continuous improvement across the organization. This is the kind of training you’ve been looking for but haven’t previously found.

Act now to gain access to a proven customizable online management training program that can position your current and future managers for success.

Try a course for free today. (*The full curriculum is available to preview by qualified organizations.)

“Our return-on-investment has been fantastic. The Leadership Journey is a strong, solid program. Our primary benefits include improved teamwork, communication, and performance.”

Todd Weber, Executive Vice President of Tire Sales Operations, Bauer Built, Inc. (View their case study.)

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