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How The Leadership Journey™ Works

The Leadership Journey™ is an in-house leadership training program for frontline supervisors and managers.
  1. Short courses teach practical, how-to skills that supervisors immediately apply to real workplace challenges.
  2. Follow-up tools hold them accountable for using their new skills on the job.

Frontline Leaders Develop 12 Essential Skills
  1. Accountability
  2. Change & Resilience
  3. Coaching
  4. Communication
  5. Conflict Resolution
  6. Emotional Intelligence (EQ)
  7. Delegation
  8. Motivation
  9. Problem Solving
  10. Initiative
  11. Teamwork
  12. Trust & Integrity

“The competencies hit exactly what we wanted to reinforce, develop, and teach.
The interactivity was amazing. I’ve never seen anything like The Leadership Journey.”

Lynn Fair, VP of Human Resources, Brook + Whittle

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Built for Supervisors and Managers at Every Level

Training for All Levels and Backgrounds

  • Team Leaders
  • Supervisors
  • Managers
  • First-time Supervisors
  • Informal Leaders
  • Future Leaders

Soon-to-be, new, and experienced supervisors and managers need strong leadership skills to lead teams effectively and deliver results.

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Our 5-Step Burst Learning Model™ Drives Skill Application

The Leadership Journey is delivered in short, focused bursts rather than as a one-time training event.

Supervisors progress through a practical, five-step process that takes them from learning new skills to applying them on the job and achieving measurable results.

Step 1 – Learn

Supervisors learn practical, how-to skills from a short course. Each skill is explained step-by-step, making it easy to understand.

Step 2 – Internalize

Supervisors discuss, practice, and connect skills to their own workplace situations.

Step 3 – Apply

On the job, supervisors use Personal Action Plans to apply new skills and solve real workplace challenges.

Step 4 – Follow Up

Follow-up tools hold supervisors accountable for applying their Action Plans back on the job.

Step 5 – Repeat

The process repeats every 2–4 weeks until all core leadership skills are developed.

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“Too often, employees attend training and get hit with a fire hose of information—so much that no real change happens. The Leadership Journey focuses on one subject at a time, giving our leaders time to apply what they learn. Follow-up reinforces the new skills.”

Barry Crandall, Human Resources Manager, Richland Industries

Everything Included for Group or Self-Paced Learning

Each course brings the Burst Learning Model to life through seven active learning components. Together, these building blocks keep supervisors engaged and accountable—encouraging reflection, discussion, and the on-the-job application of new skills.

Each course includes these active learning components:

  1. Assessment: Supervisors focus attention and activate prior knowledge.
  2. Video with Note-Taking Guide: Short, 10-minute videos get right to the point. Supervisors actively engage by completing a step-by-step, how-to guide that shows exactly how to perform each skill.
  3. Post-Questions: Open-ended questions help supervisors connect new learning to real workplace challenges.
  4. Skill Practice: Supervisors build confidence by practicing new skills together in a safe setting using role-plays, scenarios, and real workplace examples.
  5. Quiz: Supervisors reinforce key skills and measure their progress.
  6. Personal Action Plan: Every supervisor creates a personalized roadmap they use back on the job to apply new skills and solve real workplace challenges.
  7. Follow-Up: Supervisors are held accountable for applying new skills and their action plans on the job to improve team performance.

Group Discussion: Open-ended questions prompt meaningful conversations where supervisors connect new skills to real workplace challenges, share experiences, and learn from one another’s perspectives.

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Flexible, Turnkey Leadership Training That Gets Results

The Leadership Journey delivers consistent, results-driven training in any format—e-learning, virtual, or group. You decide when, where, and how learning takes place, while every supervisor and manager receives the same high-impact message.

Practical, How-to Skills

Supervisors learn practical, how-to skills that are easy to follow and apply immediately on the job.

 Short, Concise Courses

Bite-sized courses get right to the point. Supervisors aren’t overwhelmed and can get back to work quickly.

 Skills Get Applied

Supervisors apply new skills on the job to solve real workplace challenges and improve results.


Experience The Leadership Journey in Action

Try both e-learning and group formats to see how supervisors apply skills on the job.

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