Featured Experts
Subject Matter Experts are the Best of the Best
Featured leadership training Experts in The Leadership Journey™ were handpicked from over 750 of North America’s top authors, speakers and trainers. We picked the very best for each competency. They are experts in the skills they teach and they have the unique ability to communicate ideas in short, bite-sized segments.
The Leadership Journey’s Subject Matter Experts Frequently Appear in:
Biographies of our Featured Experts
Dr. Terry Paulson
Dr. Terry Paulson
Terry Paulson is a PhD holding psychologist and a leading authority on change management and leadership. His dynamic and compelling programs provide both the attitude adjustment and the practical strategies organizations, leaders, and teams need to produce real-world results. He is the author of over ten books, a national columnist, and a business television host who has been featured in USA Today, The Wall Street Journal, and numerous trade magazines. He is one of thirty speakers elected into the CPAE Speakers Hall of Fame and awarded the Cavett Award. For more than 30 years he has been bringing practical insights, knowledge, and passion to organizations around the globe.
Richard Hadden
Richard Hadden
Richard Hadden is a Certified Speaking Professional (CSP) who helps organizations improve business results by creating great work environments. He has authored and co-authored many books on the subjects of employee engagement, leadership, people and profits, and workplace innovation. He has appeared on CNN, MSNBC, and Fox. His work has been featured on National Public Radio, and in the pages of Business Week, The Wall Street Journal, Workforce Management, Inc. Magazine, and many trade and professional association journals. Since 1990 he has been delivering keynote presentations and training programs throughout the world.
Merge Gupta-Sunderji
Merge Gupta-Sunderji
Merge Gupta-Sunderji is a Certified Speaking Professional (CSP) who turns managers into leaders. An international speaker, author, radio commentator, and consultant since 1988, she gives people specific and practical tools to achieve leadership and communication success. She is an award-winning book author, has published over 75 articles in numerous magazines and trade publications, and is a regular columnist for Leadership Lab in The Globe & Mail, Canada’s national newspaper. She is well known for her unique blend of realism and humor that consistently engages and entertains new managers and seasoned veterans alike.
Dr. Jarik Conrad
Dr. Jarik Conrad
Dr. Jarik Conrad is an entertaining and thought-provoking author, professional speaker, trainer, coach, and consultant. He helps organizations boost their results by helping transform the way their employees think about themselves and others, enabling them to be more productive and work together more effectively. He has authored many books and publications on communication skills, relationships, emotional intelligence, stress management, success, and diversity. Through his refreshing and engaging style, Dr. Conrad will help you crack the code for professional and organizational success.
Michael Duke
Michael Duke
Michael Duke is a business executive, author, professional speaker, entrepreneur, sales professional, and coach. Leadership is not just what he does…it is his passion. His core belief is that at the center of all success is the realization that people are our greatest asset. He has authored multiple books on motivating talented, and problem, employees, developing solid leadership skills, holding employees accountable, earning trust and respect, and creating excellence through the building of teams. Michael’s maxim is simple, yet powerful: value, challenge, and empower your people, and your business will prosper. He is high powered master coach passionate about motivating leaders to lead like legendary coaches.
Scott Mastley
Scott Mastley
Scott Mastley is an author, professional speaker, and human resource and safety expert. With over 19 years of practical hands-on experience in human resources, Scott consults with organizations across North America making measurable improvements that connect performance and profitability while limiting liability. He has been honored with the Excellence in Human Resources Award and the Highest Risk Control Award. He has been published in four books, been featured on television, and in the pages of HR Magazine, Profiles, the Atlanta Journal, Entrepreneur, and more. His programs leave every organization with practical and creative solutions to their most nagging problems.
World-Renowned Experts, Not YouTube Personalities
Our Featured Experts get paid tens of thousands of dollars to perform live presentations for organizations around the world. They have authored over 25 books and regularly appear in publications like The Wall Street Journal, HR Magazine, Forbes, and Training Magazine. They have been featured in global media like CNN, National Public Radio, CBC Radio, FOX News, and MSNBC.
Expert Story Tellers, Not Lecturers
Featured Subject Matter Experts are not lecturers offering brain dumps of statistics and theory that you find in many training programs. They are dynamic speakers who teach practical skills that can be immediately applied in the workplace.
Are your Students Engaged Watching Corny Videos with Poor Acting?
We don’t use videos of actors overdoing dramatizations or add audio to PowerPoints – those techniques only serve to distract your learners. Our experts are professional speakers and authors gifted at using stories to engage and to communicate key ideas. In fact, Training From Experts, Not Actors™ was our first tagline, used over a decade ago. Videos are professionally shot and produced so students can focus on content rather than corny videos and bad acting.
Request a Free Training Consultation and Price Quote
- Get answers to your questions, including pricing.
- Learn best practices from your industry.
- Receive a custom training plan that meets your needs.
Course List
The Leadership Journey
Whether you’re an experienced leader or new to your leadership role, your main challenge lies in figuring out where to apply your efforts and your time. In this course you will learn:
- The significant difference between an individual and a leadership role.
- Why having high expectations of your employees is a vital leadership skill.
- The importance of being prepared to make decisions and take action.
- How calculated risks drive organizational performance.
Gain the most traction, in the least amount of time, by assessing and improving your leadership skills. In this course you will learn:
- The six leadership characteristics most valued by followers.
- How to encourage your followers to be candid and truthful with you.
- A simple process to ensure a continuous flow of ideas from your followers.
- How a leader’s ability to listen well is crucial to improving performance.
Have you ever given an employee what you thought was a crystal-clear instruction only to discover later on that they didn’t quite get it? In this course you will learn:
- A simple five-step method for giving clear directions.
- How to ensure your employees take action – the first time you ask.
- Why two-way dialog is critical in achieving a successful outcome.
- One powerful way to confirm understanding, even with your most challenging employees.
Employees must be held accountable for their work in order for departments and organizations to perform at their best. In this course you will learn:
- A six-step accountability model.
- How to clarify and clearly communicate your expectations.
- How to find time to hold your employees accountable.
- To create a culture of accountability and personal responsibility.
Good leaders develop good listening habits that support empowerment, change, and initiative among team members. In this course you will learn:
- What it takes to listen well.
- How to use powerful words that will unlock your listening potential.
- To use open-ended questions and positive comments to encourage dialogue.
- How a leader’s careful listening can foster innovative thinking.
All leaders find they must deal with troubled employees now and then – responsible leaders prepare for the inevitable situation by learning when to be concerned and how to intervene. In this course you will learn:
- How to recognize the common signs of a troubled employee.
- Three ways to respond to and help troubled employees.
- Five tips to prevent troubling situations.
- How to encourage open communication.
A leader’s success depends on their ability to develop strong interpersonal relationships and to influence others. In this course you will learn:
- How to think about and present ideas from the other person’s perspective.
- How to give constructive negative feedback in a way that boosts morale.
- Two proven methods for positively influencing others.
- To avoid one word that has the power to erase all the positive feedback you have given.
Effective leaders watch for opportunities for constructive action that sometimes appear in the midst of adversity. In this course you will learn:
- To respond to adversity with positive thinking and positive actions.
- Specific questions to ask yourself to stop negative thinking.
- Three strategies for becoming an optimistic thinker.
- What to do in the face of any adversity.
We all listen more closely to people we respect, and we trust those we believe have our best interest at heart. In this course you will learn:
- What it takes to earn the trust and respect of others.
- How to be consistent in your words and actions.
- Why trust and integrity are so important to organizational and team effectiveness.
- How to be the type of leader people will listen to and follow.
Leaders are expected to provide feedback to employees and coworkers in a way that it is clearly understood, preserves healthy working relationships, and sets the stage for future positive interactions. In this course you will learn:
- What prevents people from listening to criticism and how you can help.
- A five-step approach to giving constructive feedback that result in positive behavior change.
- An easy language tool that helps your tone be empathetic and respectful, yet direct and assertive.
- To use specific words that cause openness instead of defensiveness.
Every leader should be able to shift a potentially negative confrontation into a future-focused problem-solving dialogue. In this course you will learn:
- Eight steps to turn confrontations into receptive conversations.
- Four essential messages in positively-scripted feedback.
- Follow-up strategies that ensure accountability and improve trust.
- How to tell if you are the problem.
You reveal a lot about your character and abilities to coworkers and superiors by the way you conduct yourself throughout the day. In this course you will learn:
- How to communicate more effectively and with authority.
- The “magic” that results from doing more than is expected.
- How to increase the likelihood that you will appear on the short list of candidates considered for future opportunities.
- How to develop productive habits that will improve your effectiveness.
Request a Free Training Consultation and Price Quote
- Get answers to your questions, including pricing.
- Learn best practices from your industry.
- Receive a custom training plan that meets your needs.
The Leadership Journey Testimonials
Testimonials are grouped by function. Select the group you would like to review.
Human Resources, Organizational Development, and Training
"I have seen an improvements in our organization. I have been talking to other HR Professionals encouraging them to check out this program. If they do nothing more than view the free preview, it is well worth their time."
- David Scott, Director of Human Resources, Steel Summit Holdings"We chose to invest in The Leadership Journey because our supervisors and managers haven't had actual training, and we wanted to provide them with tools and skills to succeed."
- Stacie Lautrup, Director of Human Resources, Benefit & Risk Management Services"I love that the courses are short. When I instructed for the Wilson Learning program it was multiple 8 hour days, I love that your courses are so short and to the point."
- Andrea Otis, Owner, Milwaukee Grill, Certified Wilson Learning Facilitator"The lessons are very practical and deal with common sense principles rather than a lot of theories."
- Tiffani Doyle, HR Manager, ACS Government Solutions"We have many supervisors who are excellent in their field (e.g. Chemists, Biologists, and Engineers) and because they are excellent employees they were promoted into supervisory positions - without having any real supervisory training. We chose The Leadership Journey to train our people because the lessons are short, precise and are taught in a way people can remember what they have learned."
- Lisa Alexander, Director of Training and Development, Sherry Laboratories"What a HIT! The entire session was a lot of discussion and interaction by the group."
- Allison Moore, Human Resource Manager, Lancaster Pollard and Company"The great selling point of The Leadership Journey was that it was easy to understand and interactive to keep everyone interested throughout each course."
- Stacie Lautrup, Director of Human Resources, Benefit & Risk Management Services"We wanted to provide leadership development opportunities to prepare our associates for their future here. This year 76% of the associates that went through The Leadership Journey were promoted."
- Terri Stewart, Leadership Development Manager, Micro Center"We are so pleased with our purchase of The Leadership Journey and excited about future sessions! This was truly a wise, long-term investment for our agency."
- Cory Richardson-Lauve, Training Manager, Virginia Home for Boys and Girls"As a group exercise in one course, teams of three created proposals to present to our President. The ideas were so well thought out that he virtually adapted all of them."
- Gary Cameron, Human Resources Director, Mitchell Grocery
Operations and Plant Management
"Our supervisors came up through the ranks, with mostly technical knowledge. They never received formal on-going training on how to lead people. This is why we liked the idea of using The Leadership Journey. It helped us develop groups of supervisors allowing them to learn critical skills like coaching, listening, and leading others."
- Dan Sandvik, Vice President of Production, Daily Printing"The Personal Action Plan is one of the many excellent tools we use. It helps the staff apply new skills and ideas they have learned, and guides them to use the skills back on-the-job."
- Dan Bryan, NEBB Certified Professional, Training and Development Coordinator, Advance Air Systems"Having team members share experiences, concerns, and relevant applications generates great value and helps the team members transform into leaders."
- Steve Wilson, Continuous Improvement Process Manager, Integrated Power Services"We have established good sound practices for our leaders as a result of The Leadership Journey."
- Gus Myran, VP of Operations, Contour Plastics"I believe our productivity increase was caused by the training and by providing additional attention to our supervisors and team leaders. Having them know we care about their development is important."
- Roger Stills, Plant Manager, CBL Klein"The Leadership Journey has proven to be an excellent tool for PALCO to train and enhance leadership skills necessary for success. It is well received by employees because it's interesting, challenging to the mind, and to the point."
- Henry S. Long, Jr., Director of Sawmill Operations, PALCO"Our supervisors are promoted based on their job skills, and we thought The Leadership Journey would be a great opportunity to help them grow and develop their leadership skills."
- Judy Kunz, Plant Manager, Fjord, Ltd.
Executive and General Management
"Using the action plans really helped us achieve a change in their behavior. They can take a nugget from the material, develop it, work on it for 30 days and make a habit out of it."
- Todd Weber, Executive Vice-President of Tire Sales Operations, Bauer Built, Inc."This product has been a great benefit to our organization. It has helped give our Managers and Supervisors the confidence they need to manage their daily challenges."
- Todd DeLack, Casino General Manager, Grand Portage Lodge & Casino"After just a few courses, the communication and interaction we are experiencing from the participants is amazing. The teams are so enthused with the courses they protested when we attempted to reschedule a session due to an upcoming holiday."
- Shelly Pendlebury, Executive Director, Hayworth Communities Inc"All of the feedback was very positive, and the program exceeded our expectations. Since starting the program 2 years ago, we have retained every key player; not a single manager or supervisor has left our company. In fact, half of our company chose to complete the program, not just our managers and supervisors."
- John Reynolds, Executive Vice President, The Dynamic Group"All of the feedback was very positive, and the program exceeded our expectations. Since starting the program 2 years ago, we have retained every key player; not a single manager or supervisor has left our company."
- John Reynolds, Executive Vice President, The Dynamic Group"This versatile curriculum addresses the relevant day-to-day leadership skills our supervisors must know to successfully build highly effective work teams."
- Jeff Baker, Director of Operations, The Shade Tree Service Company"My team found this to be one of the best training and education forums they have experienced in their careers."
- Doug Young, Senior Vice President, KeyBank“…lively, engaging, but most important useful...”
- Doug Sharps, CFO, Executive Vice President, Trover Solutions, Inc."We have been a small, entrepreneurial company that recently tripled in size. It was time for us to pay serious attention to growing and nurturing our new crop of leaders. The Leadership Journey was the perfect answer."
- Brae Jacobson, Chief Operating Officer, Corphealth"I love that the courses are short. When I instructed for the Wilson Learning program it was multiple 8 hour days, I love that your courses are so short and to the point."
- Andrea Otis, Owner, Milwaukee Grill, Certified Wilson Learning Facilitator
Request a Free Training Consultation and Price Quote
- Get answers to your questions, including pricing.
- Learn best practices from your industry.
- Receive a custom training plan that meets your needs.
Frequently Asked Questions for The Leadership Journey
Questions are grouped by category. Click any question to see its answer.
General Overview
What skills will my supervisors and managers learn?
Who is the audience?
How does it work?
Can you describe your proprietary burst learning model?
How long is a course?
- E-learning courses are 20-30 minutes.
- Virtual learning courses are 30 or 60 minutes.
- Classroom training sessions can last from 15 minutes to 2 hours depending on which active learning components you use and how long you want exercises and discussion to last.
- Blended learning sessions have two parts. E-learning courses last 20-30 minutes. Group training sessions last 30 or 60 minutes.
Can I try a course?
What support materials are available?
Implementation
What delivery formats are available?
How often should students take a course? (The Training Schedule)
It is critical that you don’t overwhelm your supervisors and managers with too many courses too close together and that they have time to apply their new skills back on the job with their personal action plans.
We recommend that students complete two courses a month (one course every two weeks), but implementation is different for every client. Here is a break-down of the course frequency from a recent survey of clients:
- 2 courses per month = 54%
- 1 course per month = 25%
- 1 course per week = 12%
- As needed, on-demand, time permitting = 5%
- 1 course per quarter = 3%
- All day event (3-6 courses in a day) = 1%
Course frequency really depends on your organization, your students’ time constraints, and the delivery format you intend to use.
A training consultant will help you create a schedule that will fit your exact needs. Contact one today by completing a short form or calling 1-800-541-7872.
Do the courses have to be taken in order?
Does The Leadership Journey include group exercises, role-plays, and scenario-based learning?
Are Leader’s Guides (Facilitator’s Guides) available for every course?
Do group leaders have to be certified to facilitate training sessions?
Your organization won’t have to waste time and money sending people away to learn how to lead a group training session. You won’t be locked into one or two employees who are certified facilitators — anyone can do it. Learn more about facilitating group training sessions with our materials.
Can anyone lead group training sessions?
Skill Application
What on-the-job tools ensure students apply skills in the workplace?
How do we hold students accountable for using their new skills?
What is the best (easiest, quickest) follow-up method to ensure success?
What resources do students have when they are done?
Return-on-Investment (ROI)
What changes will I see in my supervisors and managers who participate in The Leadership Journey?
What results can my organization expect?
What will our Return-on-investment (ROI) be?
Pricing
What is the cost of the training program?
Discounts are based volume, so if you have an above average number of students participating your investment could be sustainably lower. Custom solutions may be higher. We can accommodate any scenario.
Contact a training consultant for pricing options by completing a short form or calling 1-800-541-7872. After a short conversation, a training consultant will be able to give you pricing that fits your objectives.
BTE Company Information
How long have you been in business?
Who are the Subject Matter Experts featured in your training?
What other training courses do you offer?
Do you offer a money-back guarantee?
Web-based Learning
What are the system requirements for taking online courses?
- Internet connection
- A web browser like Internet Explorer, Firefox, Chrome, or Safari
For video delivery, we partnered with Amazon Web Services (AWS) to ensure quality and reliability. Streaming video quality automatically adjusts to your network’s settings and the student’s available bandwidth. Courses can be taken anywhere in the world.
Can we use your Learning Management System (LMS)?
Can we use your course on our LMS?
Ask a Question
Do you have additional questions? A training consultant will provide an immediate answer.