Managers and supervisors are responsible for overseeing employees. The employees they oversee are their direct reports. The greater the number of direct reports they have the broader their span of control becomes. Having more direct reports is not necessarily better. When it comes to span of control there is a “sweet spot” that represents the… Read more »
Companies that want to succeed in any industry, regardless of size, need to have effective leaders who can successfully coach and counsel their employees to be engaged and productive. They know this and yet many companies struggle to provide their current and emerging leaders with the training support they need. Not all leaders are created… Read more »
Bad leaders can damage even the best organization. But what makes a leader “bad”? In many cases, it’s simply a factor of great employees being promoted into leadership positions without the background or experience required to help them excel in those positions. That’s a common situation facing many organizations. Unfortunately, while it’s good to promote… Read more »
Leadership is all about communication. Leaders are literally the conduit with and between people. They are responsible for working with and through their team members to accomplish tasks that will help the organization achieve its objectives. In the process, they are also communicating with and facilitating communications between, team members and other departments, customers, vendors,… Read more »
Leadership is foundational to building a successful company. After all, companies of all kinds rely on people to get the work done, to serve customers, and to drive productivity and success. Those people need strong leaders to provide them with goals, direction, feedback, coaching, and hold them accountable. Unfortunately, too often leadership skills are taken… Read more »
Most of us have worked at a company with a difficult employee—or several difficult employees. They’re not hard to spot. While difficult employees may be good, even great, at certain aspects of their job, they also exhibit negative behaviors. They often: Don’t get along well with others. Create conflict that leads to low morale and… Read more »
Organizations of any type or size need to have effective leaders. Even individual contributors in small organizations need to exhibit strong leadership skills. As organizations grow, of course, leadership skills become increasingly important. Leaders play a critical role in ensuring that their teams have the tools, resources, and support to get their jobs done and… Read more »
Most organizations have leaders. Unfortunately, many don’t have effective leaders. The vast majority of leaders aren’t trained to be leaders! Even those who may have pursued a business degree were likely overwhelmed by theory, not practical advice and opportunities for application. Unfortunately, in many job settings, skilled individual contributors tend to be promoted into leadership… Read more »
It’s long been said that the greatest impact on an employee’s decision to stay with or leave, an organization is dependent on who they report to. Good supervisor qualities are a “must-have” for any organization. Unfortunately, all too often organizations promote employees who have been strong individual contributors without thoroughly assessing whether they have good… Read more »
Nobody knows your business like its people. That’s why we designed The Leadership Journey using an active, discussion-based learning model. It’s designed so