…is declining, you must take immediate action to improve. Customers today are more aware of their power and expect the best possible service. Organizations that place a strong emphasis on…
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Promoting Employees » Are You Hurting Your Company When You Promote Employees to First Line Managers?
…will learn skills like how to communicate effectively, manage peers, and overcome conflict. We focus on the 10 core competencies they need to successfully lead and manage others. Try a…
Inviting Students to Training » Training Creates Higher Pay
…in any job training resulted in earnings gains 10 percent over and above comparable peers, with no additional post-employment training. Training frequency is a key factor in earnings. Workers who…
A Typical Training Session » Using The Leadership Journey in a Virtual Classroom
…the students complete. The other active learning components are completed as a group during the virtual session. The virtual training session is focused on discussion, practice, and interaction while completing…
Learning Methodology » Adult Learning Principles
…so each of your students can learn using their optimal style. How Do Adults Learn Best? Each course’s active learning components include multiple learning methods ensuring every student’s success: Visual:…
What Topic? » Difficult Employees
…Dealing with Difficult Employees • Six specific steps to turn difficult relationships into positive ones. • Five strategies for bringing out the best in difficult employees. • How to build…
All Training Courses » Communication Skills Training for Managers and Supervisors
…and managers must be high performing leaders who know how to communicate effectively. Without effective communication skills, they can’t do all the things they need to do, like hold people…
Management, Promoting Employees, Supervisory » Span of Control: How Many Direct Reports Should a Manager Have and Why?
…communication within departments can benefit from a narrow span of control, communication up and down the organizational hierarchy becomes more challenging and more likely to result in miscommunication and misunderstandings….