Training for New Managers Try a Course Are Your New Managers Promoted because of their Leadership Potential? New managers and supervisors are often promoted based on job skills and technical…
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All Training Courses » Team Leaders
…like how to: Communicate with Conviction and Confidence Communication is a key competency and the foundation of any effective team leader training. Leaders must communicate with conviction and confidence to…
North Star » Play a Course
…asked to do so. Complete it during the course. Step Three: Complete the exercises and answer the questions as your students would. Optional Group Study Materials Complement E‑learning If you…
Customer Service Roadmap » Play a Course
…guide when asked to do so. Complete it during the course. Step Three: Complete the exercises and answer the questions as your students would. Optional Group Study Materials Complement E‑learning…
A Typical Training Session » The E-Learning Student Experience: What does it Look Like and How to Maximize Results?
…following along in the e-learning course, complete the post questions now. Taking a Quiz – Checking Comprehension With the short quiz, participants check their comprehension of the course material. The…
Case Studies by Workplace Challenge » Promotions Are Based on Job and Technical Skills, Not Leadership Potential
…in their offering for newly promoted supervisors and managers. They were searching for supervisory skills training. In five years, the company had doubled in size. New leaders were promoted because…
A Typical Training Session » What Does a Blended Learning Training Session Look Like?
…new skills. It gives students an opportunity to work together on applying new ideas. By practicing their new skills, students are much more likely to remember and use them back…
Case Studies by Workplace Challenge » Frontline Leaders Are Not Prepared to Lead
…states and reach hundreds of staff—from frontline leaders to executives—with The Leadership Journey™. Supervisors learned to lead, coach, communicate, and manage people with respect. The company developed a common leadership…
Customer Service Roadmap » Guaranteed Results
…Results A Research and Evidence-Based Approach to Learning Using a team of adult learning professionals, neuroscientists and organizational psychologists, we took a research and evidence-based approach to learning. We developed…
North Star » Guaranteed Results
…and Evidence-Based Approach to Learning Using a team of adult learning professionals, neuroscientists, and organizational psychologists we took a research and evidence-based approach to learning. We developed a new patent-pending…